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System Status

Last updated: March 20th, 2025 12:41 PM

All systems operational

API Service

Operational
Uptime: 99.98%
24 hours ago now

Web App

Operational
Uptime: 100.00%
24 hours ago now

Authentication

Operational
Uptime: 99.97%
24 hours ago now

Database

Operational
Uptime: 100.00%
24 hours ago now

CDN

Operational
Uptime: 100.00%
24 hours ago now

DNS

Operational
Uptime: 100.00%
24 hours ago now

Past Incidents

API Performance Degradation

Our API was experiencing increased latency for approximately 15 minutes. The issue has been resolved and all systems are now operating normally.

Mar 15, 2025
10:42 AM - We are investigating reports of increased API latency.
Mar 15, 2025
10:48 AM - We have identified the issue and are implementing a fix.
Mar 15, 2025
10:57 AM - The issue has been resolved and API performance has returned to normal.

Authentication Service Disruption

Some users experienced difficulty logging in due to an issue with our authentication service. The issue has been resolved.

Mar 10, 2025
3:15 PM - We are investigating reports of authentication failures.
Mar 10, 2025
3:22 PM - We've identified the issue with our authentication service and are implementing a fix.
Mar 10, 2025
3:40 PM - The authentication service has been restored and all systems are operating normally.

System Metrics

API Response Time (ms)

40 35 30 25 20
06:00 09:00 12:00 15:00 18:00 21:00
Average
24 ms
Peak
36 ms

Uptime Statistics

24-hour Uptime
99.98%
30-day Uptime
99.97%
Total Outages (30d)
2
Avg. Resolution Time
14 min

Reliability Scores

API 98.2%
Web App 99.9%
Authentication 99.5%

Services Status

Current operational status of all Rollout services

Core Services

API

Operational

Web Dashboard

Operational

Mobile App

Operational

Infrastructure

DNS

Operational

Database

Operational

CDN

Operational

Additional Services

Authentication

Degraded
Experiencing increased latency

Analytics

Operational

AI Services

Operational

Status Legend

Operational
Degraded Performance
Outage

Service Monitoring

Google DNS

Ping: 8.8.8.8

Up
Check every 120 seconds
55m ago now

Ping (Current)

25 ms

Avg. Ping (24-hour)

24 ms

Uptime (24-hour)

100.46%

Uptime (30-day)

100.16%

36 32 28 24 20
06:29 07:02 07:35 08:08 08:41 09:14 09:47 10:20 10:53 11:26 11:59

Incident History

Complete record of past incidents and their resolutions

March 2025

March 20, 2025
10:42 AM - 10:57 AM
Outage

API Service Disruption

Our API service experienced a complete outage affecting all API requests. The issue has been identified and resolved.

API Gateway
Incident Timeline
10:42 AM
Monitoring alerts triggered for API service availability.
10:45 AM
Engineering team identified an issue with the API gateway.
10:51 AM
Fix implemented and being deployed.
10:57 AM
Service fully restored and operating normally.
March 15, 2025
3:15 PM - 3:40 PM
Degraded

Authentication Service Latency

Users experienced increased latency when logging in due to an issue with our authentication service.

Authentication
Incident Timeline
3:15 PM
Monitoring detected increased response times for authentication service.
3:22 PM
Identified cache expiration issue causing increased database load.
3:30 PM
Implemented cache optimizations and increased database connection pool.
3:40 PM
Service performance returned to normal levels.

February 2025

February 28, 2025
2:10 PM - 2:45 PM
Outage

Database Connection Failure

A database cluster experienced connection failures resulting in data retrieval errors for some users.

Database Storage
Incident Timeline
2:10 PM
Alerts triggered for database connection failures.
2:15 PM
Database cluster entered a degraded state due to a failed network switch.
2:22 PM
Rerouting traffic to backup database cluster.
2:35 PM
Network switch replaced and primary database cluster recovering.
2:45 PM
All database services fully operational.
February 15, 2025
9:20 AM - 10:05 AM
Degraded

CDN Performance Degradation

Users experienced slower content loading times due to CDN performance issues in certain regions.

CDN
Incident Timeline
9:20 AM
Detected increased latency in content delivery across Asia-Pacific region.
9:35 AM
Identified routing issue with CDN provider in APAC region.
9:45 AM
Working with CDN provider to resolve the routing issue.
10:05 AM
CDN provider implemented fix, content delivery speeds returned to normal.

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Uptime Metrics

Detailed performance and availability statistics for all Rollout services

Overall Uptime

99.99%

Last 30 days

API Availability

99.95%

Last 30 days

Avg. Response

24 ms

Global average

Incidents

2

Last 30 days

Historical Performance

Service Current Status Uptime (30d) Avg. Response Last Incident
API Service
Operational
99.95% 24 ms March 20, 2025
Web Dashboard
Operational
100.00% 96 ms -
Authentication
Degraded
99.82% 52 ms March 15, 2025
Database
Operational
99.97% 18 ms February 28, 2025
CDN
Operational
99.91% 32 ms February 15, 2025
DNS
Operational
100.00% 14 ms -

Uptime Trends

30-day average
99.98%
100%
99.9%
99.8%
99.7%
99.6%
99.5%
Mar 1
Mar 5
Mar 10
Mar 15
Mar 20
Mar 25
Mar 30

Response Time

Average Response Time

24 ms global average
40ms 35ms 30ms 25ms 20ms
Mar 1 Mar 5 Mar 10 Mar 15 Mar 20 Mar 25 Mar 30

Regional Response Times

North America
18 ms
Europe
22 ms
Asia Pacific
32 ms
South America
28 ms
Australia
36 ms
Last updated: March 20th, 2025 12:41 PM

SLA Compliance

Monthly SLA Performance

99.99% of SLA met
SLA Target: 99.95% uptime
Currently exceeding SLA requirements

Service Level Agreements

API Service
99.95% uptime guaranteed
Compliant
Web Dashboard
99.9% uptime guaranteed
Compliant
Authentication
99.9% uptime guaranteed
Compliant
Database
99.95% uptime guaranteed
Compliant
CDN
99.9% uptime guaranteed
Compliant
DNS
100% uptime guaranteed
Compliant

Alert Subscriptions

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Additional Notification Methods

SMS Notifications

Receive text notifications for critical incidents.

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Push Notifications

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API Access

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RSS Feed

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Slack Integration

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API Status

Detailed performance metrics and availability for the Rollout API

Rollout API

api.rollout.com

Operational
Uptime (30d)
99.98%
Current Latency
24 ms
Error Rate (24h)
0.02%
Success Rate
99.98%
Availability (Last 24 hours)
24 hours ago now

API Endpoint Status

Endpoint Status Avg. Response Success Rate Last Incident
/v1/chat/completions
POST
Operational
28 ms 99.99% March 20, 2025
/v1/embeddings
POST
Operational
19 ms 100.00% -
/v1/models
GET
Operational
15 ms 100.00% -
/v1/images/generations
POST
Degraded
42 ms 98.67% Ongoing
/v1/audio/transcriptions
POST
Operational
35 ms 99.95% February 28, 2025

API Request Volume

1M 750K 500K 250K 0
00:00 04:00 08:00 12:00 16:00 20:00

API Response Time (ms)

50ms 40ms 30ms 20ms 10ms
00:00 04:00 08:00 12:00 16:00 20:00

HTTP Status Codes (24h)

2xx Success 99.68%
4xx Client Error 0.29%
5xx Server Error 0.03%
3xx Redirect 0.00%
Timeout 0.00%

API Rate Limiting Information

Rate Limits by Tier

Free Tier
100 requests / minute
Current usage: 30%
Standard Tier
1,000 requests / minute
Current usage: 65%
Enterprise Tier
10,000 requests / minute
Current usage: 45%

Rate Limit Headers

X-RateLimit-Limit: 60
X-RateLimit-Remaining: 54
X-RateLimit-Reset: 1616791280
X-RateLimit-Retry-After: 0

Rate limit headers are returned with each API response and indicate your current rate limit status. If you exceed the rate limit, requests will be throttled and you'll receive a 429 Too Many Requests response.

View API Rate Limiting documentation

Maintenance Schedule

Stay informed about scheduled maintenance and updates.

Man repairing a computer server under a lamp

Server Maintenance

Scheduled maintenance for our primary servers to ensure optimal performance.

Bright LED sign showing Nano Technics Servis

Tech Upgrades

Implementation of new technologies to enhance our service reliability.

Man using a MacBook

User Updates

Regular updates to ensure a seamless experience for all users.